Frequently Asked Questions (FAQ)

What number do I call to report an emergency?


How do I report an emergency if I am calling from outside of Collierville?
(901) 853-3207


What business number do I call to report an incident, which I believe not to be an emergency?
(901) 853-3207


What are the normal business hours of Fire Administration?
Monday - Friday: 7 A.M. - 4 P.M.


What is the physical address of Fire Administration?
1251 Peterson Lake Road (corner of Peterson Lake and Shelton Road)


What is the mailing address of Fire Administration?
500 Poplar View Parkway, Collierville, TN 38017-3444


To explore detailed F-A-Q's click on links to the left.

Have a new question?  Contact Fire Administration (901) 457-2400 or e-mail us at

  • Shelby Co Emergency Preparedness
  • Alert Collierville
  • Rt Col Project Safe
  • Rt Col Safe Haven
  • Rt Col Heat Kills
  • Mayors Action Center



Collierville Fire Protection Rating as of as of  October 1, 2016: Class 2
Collierville Fire & Rescue | Town of Collierville | Careers
Administration Office: 1251 Peterson Lake Road, Collierville, TN 38017 | 901 457-2400 | EMERGENCY 9-1-1
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