Organizational Overview

The Town of Collierville, Tennessee, is a suburb of 49,587 citizens in a 36.12 square mile area just fifteen miles east of Memphis, located in southeast Shelby County, adjacent to Fayette County.

Collierville Fire & Rescue is a full-service department that provides life safety, fire protection, and customer service to the community through the delivery of fire suppression, advanced (paramedic) emergency medical services, specialized technical rescue operations (confined space rescue, technical rescue, structural collapse, trench rescue, vertical rescue), hazardous materials mitigation, fire prevention inspections/permits, public fire education programs, plans review, fire cause and origin investigation, and other services based on community needs. 

Collierville Fire & Rescue prides itself in being part of the community. We strive to provide a high quality of life for our residents, and take a modern day approach to firefighting and emergency medical services that emphasizes treating our community customers as extended family.  We work together with other Town departments to provide excellent service and problem solving for our customers. 

The mission of the Collierville Fire & Rescue is to minimize the loss of life and property threatened by the hazards of fire, medical and rescue emergencies, and disaster situations in our community.  We accomplish our mission through a proactive approach to fire protection and rescue operations, on-going training and community education programs, procurement of quality equipment and a dedicated and professional staff.

In 2016, Collierville Fire and Rescue responded to a total of 3,481 emergency calls. Of these, 2,426 (70%) were EMS related and 1,055 (30%) were fire related incidents. We received mutual-aid on eleven (11) incidents and provided mutual-aid on thirty-two (32) incidents.

The Town of Collierville Fire Department currently maintains and overall average response time of 4:58 minutes to all incidents from five strategically located firehouses throughout the community and we hold an ISO Protection Class 2.

The Town of Collierville Fire Department provides Emergency Medical Services through Advanced Life Support (paramedic) engine or ladder companies. All firefighters are cross-trained as medics and are licensed as Paramedics or Advanced Emergency Medical Technician (AEMTs). We maintain a 50% ratio of paramedics and AEMTs.

The Town of Collierville Fire Department has Specialized Technical Rescue equipment to manage all types of emergency incidents dealing with confined space rescue, trench collapse, structural building collapse, high angle/rope rescue, vehicle/machinery extrication, and hazardous material mitigation. All ALS/engine or ladder companies are equipped with vehicle rescue equipment (jaws-of-life). All firefighters are cross-trained as technical rescue technicians and hazardous material/CBRNE technicians.

The fire department is staffed by (74) full-time professionals to include: (1) fire chief, (3) chief officers, (62) fire/rescue operations personnel, (3) fire inspectors, (1) training officer, (3) civilian support staff and (1) part-time public education specialist.

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Collierville Fire Department:
 1251 Peterson Lake Road, Collierville, TN 38017 | (901) 457-2400 | Emergency: 9-1-1

© 2019 Collierville Fire Department. All rights reserved.  AP&D  Content (data and photography) contained herein is the property of the Collierville Fire Department and/or the individual(s) who provided the imagery or data for usage and is to be considered protected by copyright. Content is maintained by individual departments. Every effort has been made to ensure the accuracy of the information within this website. Collierville Fire & Rescue and The Town of Collierville do not discriminate on the basis of race, color, national origin, age, sex, or disability in their hiring and employment practices, or in admission to, access to, or operation of its programs, services, and activities pursuant to Title VI of the Civil Rights Act of 1964 (42 U.S.C. 200d) and the Americans with Disabilities Act of 1990, Pub. L 101-336