The Department


The mission of the Collierville Fire & Rescue is to foster a philosophy which values employee contributions, promotes teamwork and participation, provides the highest quality of customer service, and assures a positive atmosphere directed toward a service-oriented delivery system with a vision for the future. 

We shall provide complete emergency, fire and advanced emergency medical service for the community. We will be innovative in learning and embracing new technologies and services. Our training will continually be improved and reflect the ever-changing technological advances. We will share our success, and listen and learn from others. Fire prevention is not a concept, it is a reality.

We believe in public fire education, code development and enforcement, comprehensive fire investigations, fire inspections, plans review, and providing non-emergency support services designed to provide a fire-safe community.We are dedicated to customer service, both internally and externally. We will respond to all requests efficiently and take pride in providing the highest quality of service with an attitude of professionalism. We will always consider the benefit of our services to those whom we serve.

Firefighter Code of Ethics

I understand that I have the responsibility to conduct myself in a manner that reflects proper ethical behavior and integrity.  In so doing, I will help foster a continuing positive public perception of the fire service.    
Therefore, I pledge the following ...

  • Always conduct myself, on and off duty, in a manner that reflects positively on myself, my department and the fire service in general.
  • Accept responsibility for my actions and for the consequences of my actions.
  • Support the concept of fairness and the value of diverse thoughts and opinions.
  • Avoid situations that would adversely affect the credibility or public perception of the fire service profession.
  • Be truthful and honest at all times and report instances of cheating or other dishonest acts that compromise the integrity of the fire service.
  • Conduct my personal affairs in a manner that does not improperly influence the performance of my duties, or bring discredit to my organization.
  • Be respectful and conscious of each member's safety and welfare.
  • Recognize that I serve in a position of public trust that requires stewardship in the honest and efficient use of publicly owned resources, including uniforms, facilities, vehicles and equipment and that these are protected from misuse and theft.
  • Exercise professionalism, competence, respect and loyalty in the performance of my duties and use information, confidential or otherwise, gained by virtue of my position, only to benefit those I am entrusted to serve.
  • Avoid financial investments, outside employment, outside business interests or activities that conflict with or are enhanced by my official position or have the potential to create the perception of impropriety.
  • Never propose or accept personal rewards, special privileges, benefits, advancement, honors or gifts that may create a conflict of interest, or the appearance thereof.
  • Never engage in activities involving alcohol or other substance use or abuse that can impair my mental state or the performance of my duties and compromise safety.
  • Never discriminate on the basis of race, religion, color, creed, age, marital status, national origin, ancestry, gender, sexual preference, medical condition or handicap.
  • Never harass, intimidate or threaten fellow members of the service or the public and stop or report the actions of other firefighters who engage in such behaviors.
  • Responsibly use social networking, electronic communications, or other media technology opportunities in a manner that does not discredit, dishonor or embarrass my organization, the fire service and the public. I also understand that failure to resolve or report inappropriate use of this media equates to condoning this behavior. 


The Origin of The Maltese Cross

The Maltese Cross is a symbol of protection. It means that the Firefighter who wears this cross is willing to lay down his or her life for others, just as the Crusaders sacrificed their lives for their fellow man so many years ago.

Hundreds of years ago a band of Crusaders, known as the Knights of St. John, fought the Saracens for possession of the Holy Land. They encountered a new weapon unknown to European Warriors ... a simple, yet horrible device of war that wrought excruciating pain and agonizing death upon the brave fighters for the Cross.

  • The Saracen's weapon was fire.
Picture of  CFD Logo
As the Crusaders advanced on the walls of the city, they were struck with glass bombs containing naphtha. When they became saturated with the highly flammable liquid, the Saracens hurled flaming torches into their mist.  Hundreds of Knights were burned alive. Others risked their lives to save their brothers-in-arms from dying painful, fiery deaths.

Thus these men became the first Firefighters of a long list of courageous Firefighters. Their heroic efforts were recognized by fellow Crusaders who awarded each hero a badge of honor - a cross similar to the one Firefighters wear today..Since the Knights of St. John lived for close to four centuries on a little island in the Mediterranean Sea named Malta, the cross became known as the Maltese Cross.

The Maltese Cross is a Firefighter's badge of honor, signifying that he or she works with courage and distinction ... a ladder rung away from death.

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Collierville Fire Protection Rating as of as of  October 1, 2016: Class 2
Collierville Fire & Rescue | Town of Collierville | Careers
Administration Office: 1251 Peterson Lake Road, Collierville, TN 38017 | 901 457-2400 | EMERGENCY 9-1-1
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Collierville Fire & Rescue and The Town of Collierville do not discriminate on the basis of race, color, national origin, age, sex, or disability in their hiring and employment practices, or in admission to, access to, or operation of its programs, services, and activities pursuant to Title VI of the Civil Rights Act of 1964 (42 U.S.C. 200d) and the Americans with Disabilities Act of 1990, Pub. L 101-336