Miscellaneous FAQ


Does the fire department fix leaking or damaged fire hydrants?

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Does the fire department fill swimming pools?

  • No, the fire department does not fill swimming pools; it is the responsibility of the homeowner and pool contractor.

My cat is in a tree and will not come down. Can the Fire Department come and get him?

  • The Fire Department is not able to bring a ladder truck to get cats from trees. We suggest placing food on the ground underneath the tree and when the cat gets hungry enough, he will come down. For other animal-related incidents, we suggest contacting Collierville Animal Services at (901) 457-2670

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Does the fire department provide child car seat inspections?

  • The Fire Department does not provide child car seat inspections services.

Does the Town of Collierville provide food for firefighters?

  • Firefighters provide their own food, at their own expense. There is no food allowance or reimbursement by the town.

Do firefighters sit in recliners and watch television all day?

  • Unlike the firefighters of the past; today's professional firefighters are extremely busy! Firefighters are highly trained skilled professionals, who must constantly train in order to maintain proficiency. Firefighters have a regimented 24-hour shift, which includes maintaining the firehouse, apparatus and equipment; physical fitness training, daily company and shift-wide training, hydrant maintenance, developing pre-fire plans, and installing smoke detectors. These responsibilities are in addition to the emergencies, which they must respond to throughout the day and night.

Can I come to the firehouse to have my blood pressure checked?

  • Yes.  Personnel at any firehouse in Collierville can check your blood pressure free of charge. Feel free to stop by your neighborhood firehouse and let us check it for you. Remember, it is a working business and personnel may be out on an emergency run.

Do I need a permit to have an outside residential fire pit, like the ones you place on your patio?

  • There are no fire department permits required for devices that are approved for such use in residential settings; however the user should always follow the manufacturer’s instructions and recommendations for safe use. If you are part of a homeowners association it is also recommended that you check with them to ensure no covenant violations will occur. There are several fire code regulations that would apply:

    • Do not operate or kindle a fire within 25 feet of a structure or any combustible materials;

    • To prevent complaints do not burn if atmospheric conditions are not favorable. If complaints are received you will be required to extinguish the fire;
    • Do not burn when drought conditions are declared;
    • Do not overload the pit or box, keep the fires small and within the limits of the pit;
    • Do not use any FLAMMABLE OR COMBUSTIBLE liquids to start fires;
    • The pit shall be constantly attended until the fire is extinguished;
    • Maintain an extinguishing system at all times such as a garden hose, dirt or fire extinguisher for immediate use.

Does the fire department refill fire extinguishers?

  • Unfortunately, the Collierville Fire Department does not refill fire extinguishers. It is recommended that you contact a commercial fire extinguisher company for recharging. A listing of commercial fire extinguisher companies can be found in the local phone director or Internet under Fire Extinguishers/Equipment. Many household fire extinguishers with plastic heads cannot be recharged and must be discarded after use.

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Collierville Fire Department:
 1251 Peterson Lake Road, Collierville, TN 38017 | (901) 457-2400 | Emergency: 9-1-1

© 2019 Collierville Fire Department. All rights reserved.  AP&D  Content (data and photography) contained herein is the property of the Collierville Fire Department and/or the individual(s) who provided the imagery or data for usage and is to be considered protected by copyright. Content is maintained by individual departments. Every effort has been made to ensure the accuracy of the information within this website. Collierville Fire & Rescue and The Town of Collierville do not discriminate on the basis of race, color, national origin, age, sex, or disability in their hiring and employment practices, or in admission to, access to, or operation of its programs, services, and activities pursuant to Title VI of the Civil Rights Act of 1964 (42 U.S.C. 200d) and the Americans with Disabilities Act of 1990, Pub. L 101-336